Customer Business Manager – Grocery
Remote
Full Time
Sales
Manager/Supervisor
Prestige Consumer Healthcare is a company that focuses on product innovation and quality in the over-the-counter healthcare and women’s health categories to better improve the lives of our customers and their world. For generations, our trusted brands have helped consumers care for themselves and their loved ones. We are one of the largest independent providers of over-the-counter products in North America, and we are constantly improving and creating products that match the ever-changing lifestyles and needs of people and families everywhere.
JOB SUMMARY:
As a Customer Business Manager – Grocery, you will play a pivotal role in driving growth, increasing brand share, and enhancing profitability for our grocery business. This position requires you to manage and collaborate with a network of broker partners, including Advantage, Acosta, JOH, TMZ, Crossmark and Palmetto. In partnership with these brokers, you will be responsible for managing key customer accounts such as AWG, UNFI, Hy-Vee, Ingles, Wegmans, Giant Eagle, K-VA-T, and other regional accounts.
KEY COMPETENCIES
REQUIRED KNOWLEDGE:
EXPERIENCE REQUIRED:
Travel: 10% ability to travel via car, plane, rail.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
No Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Work: Associate will work out of his/her home office.
Work Hours: 40 hours per week.
Salary Range: $125,000 - $135,000
JOB SUMMARY:
As a Customer Business Manager – Grocery, you will play a pivotal role in driving growth, increasing brand share, and enhancing profitability for our grocery business. This position requires you to manage and collaborate with a network of broker partners, including Advantage, Acosta, JOH, TMZ, Crossmark and Palmetto. In partnership with these brokers, you will be responsible for managing key customer accounts such as AWG, UNFI, Hy-Vee, Ingles, Wegmans, Giant Eagle, K-VA-T, and other regional accounts.
KEY COMPETENCIES
- Demonstrate leadership skills.
- Ability to negotiate and build consensus with account decision makers.
- Ability to interact with senior management of both Prestige Brands and the Customer.
- Strong verbal and written communications skills.
- Enthusiasm with a strong desire to achieve results.
- Can effectively manage time, multiple functions and balance priorities.
- Working knowledge of industry including but not limited to Category Management, Marketing, Market Trends, Financial positioning and short- and long-term growth strategies.
- Account Management: Build and maintain strong, collaborative relationships with key grocery customers.
- Broker Management: Manage and collaborate with broker partners to alignment on key priorities, sales targets and promotional strategies.
- Reporting: Provide regular reports on sales performance, market conditions, and strategic initiatives to senior management. Use data-driven insights to inform decision-making and refine strategies.
- Effectively lead group to initiate thoughts and ideas, implementing business plans and strategies to achieve volume and profit objectives.
- Ability to effectively communicate and penetrate all levels of account.
- Superior knowledge in Tabs, IRI and various category information to support a fact-based approach to selling/decision making.
- Team Leadership: Lead, mentor and develop a team of Broker partners sales professionals. Foster a collaborative and results-driven environment that encourages continuous improvement and innovation.
- Negotiation skills to understand total programs and negotiate more for less.
- Leads Category Management resources to identify opportunities, create selling components to accomplish engagements with the customer.
- Leads designated Trade Marketing Manager to identify and implement appropriate business tactics that support overall Prestige and individual brand strategies.
- Develop and maintain forecast by gross dollars, ANS% and units for production planning and overall business understanding.
- Develop and maintain annual trade spending budget.
- Achieves rapid retail distribution of designated priority items in assigned accounts.
- Executes promotion planning and sales activities directed toward mutually profitable business growth.
- Initiates and maintains internal and external communication to foster excitement yet convey challenges in a professional manner.
- Coordinates and encourages cross functional contacts and activities between Prestige and account which support our overall business development/partnering efforts.
- Fosters innovation and creativity and can effectively exercise conceptual program development.
- Participate in annual trade shows including Vendor Summits and Selling Shows.
- Bachelor's Degree.
REQUIRED KNOWLEDGE:
- Must have strong technical skills involving inventory reconciliation, cost analysis and month-end close.
- Must have solid decision-making skills and the ability to exercise independent judgment.
- Must have the capability to prioritize and plan work activities efficiently to meet deadlines; work on multiple tasks and projects simultaneously.
- Must have the capability to work in a team environment with varied departments and diverse personalities.
- Must be detailed oriented with excellent oral and written communication skills. must be proficient in MS Word, MS Outlook, and Intermediate in MS Excel programs.
- Familiarity with Company sales and merchandising standards, policies and procedures, and competitive position. Knowledge of the industry.
EXPERIENCE REQUIRED:
- 3-5 years of experience in Sales.
Travel: 10% ability to travel via car, plane, rail.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
No Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Work: Associate will work out of his/her home office.
Work Hours: 40 hours per week.
Salary Range: $125,000 - $135,000
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